Weekly Sales Hygeia EnJoye EPS (External Power Supply) Breast Pump, Breastpump

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Overview

Features the unique Hygeia CARE Button for Customized, Audio, Recording, Experience so you can record your baby or other sound to enhance your breastpumping experience. Included: EnJoye EPS Breastpump with Electric Power Supply and Personal Accessory Set.
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Item specifics

The EnJoye EPS uses electric operation only.
Hygeia
Quantity: 1
Green Breastpump, Can be shared by multiple mothers when each has her own personal accessory set
The EnJoye EPS pump alone weighs 2.4 lbs.
Brand: Hygeia
Product Type: Baby Product

Customer Reviews

Hygeia EnJoye EPS (External Power Supply) Breast Pump, Breastpump Review by Jane

The Hygeia has some nice features that aren't available on the mainstream pumps, like recording baby sounds and separate controls for the suction and speed, BUT overall quality is poor. I've used mine for 5 months with progressive issues:

-the suction control knob has progressively lost range of motion
-the power cord doesn't connect properly to the machine so it acts like a short and stops working if the cord is moved at all
-suction has gotten worse and suddenly just stopped, so now I have a non-functioning breast pump

Flash to calling customer service: they will send a loaner and a pre-paid tag to ship my pump back for evaluation, but will only ship the loaner via STANDARD GROUND shipping. I was given the option to pay the difference if I wanted faster shipping - overnight $90! Somehow this company which claims to understand lactation doesn't understand that delays like that are very painful for the mother and very bad for the milk supply, especially if you have a baby that has an issue nursing.

Now I've invested $200+ for a pump, $90 for overnight shipping to replace their defective product, and bought a manual hand pump while I wait for the loaner.

Stick with the mainstream pump Medela - they are known for having good quality and good service.

Hygeia EnJoye EPS (External Power Supply) Breast Pump, Breastpump Review by Erin N. (Minneapolis, MN)

PLEASE NOTE: This was a proven malfunction as reviewed by the medical equipment provider and Hygeia respresentative- NOT user error.

After only 2 weeks of use, my Hygeia pump stopped suction. The motor is running, but there is NO suction from the machine. I called the company within business hours that afternoon with no answer. After four more unanswered phone calls and a few voicemails, I tried the international hotline by chance and happened to reach someone around noon the next day. They offered to send a "loaner" which would arrive in about a week, or expedite it for $100+. Unacceptable- not to mention you are responsible for the cost of shipping the broken pump. Additionally, to this day, I have not received a return call from the US hotline. This reflects terribly on their customer service and reputation to support breast feeding and proper supply.

Instead, my medical equipment provider worked with their representative (a huge exception to their "please call the company directly" rule) and replaced it with a new one within a day or two.

Fast forward two weeks later- like CLOCKWORK, the new pump has failed with the exact same issue. In mid pump, the motor is running and all of a sudden it's completely lost suction (at the pump base, not from a broken seal at the breast). I wish there were more of these posts before I bought the pump. We read reviews like mad to be sure this new company was really the best option, but there wasn't enough feedback on the suction malfunctions and customer service issues. This purchase (medical equipment!) is causing more issues than it's meant to resolve.

I intended to buy a pump that can be used with my next child, but what good is a 3 year warranty if Hygeia Enjoye doesn't last more than 2 WEEKS? I highly recommend AGAINST this pump!

Hygeia EnJoye EPS (External Power Supply) Breast Pump, Breastpump Review by Linda

I did a lot of research on this pump before purchasing. Most of the reviews were favorable and I loved the fact that it is an ECO Friendly Company! Meaning that I could give my pump to someone or sell it after using (the company says the new mom just needs her own kit). All the other companies who manufacture breastpumps for sale...say that the pump should only be used by one mom and not to share.

The big bonus for me is that it has a 3 year warranty. I used a Medela Pump in Style with my first baby, and it was no longer working after a 1 year and out of warranty:(

I must say I was a little nervous ordering from a company I had never heard of. But much to my surprise, my Hygeia pump has been wonderful!! So comfortable and I swear I am getting a better milk supply than I was with my pump from Medela. It is also portable so I can use my own bag to store the pump when traveling (it is the model I purchased...guess some of them come with totes).

I did have a few issues in the beginning and Hygeia's customer service was awesome! They walked me through the process and and were very helpful.

Thanks Hygeia!
A very happy breastfeeding mom:)

More Reviews...

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Monday, December 12, 2011

Best Price Hygeia EnJoye EPS (External Power Supply) Breast Pump, Breastpump Sale !

Weekly Sales Hygeia EnJoye EPS (External Power Supply) Breast Pump, Breastpump

Overview

Item specifics

Customer Reviews